![]() When a Schlage keypad lock is spinning but the batteries weren't the issue, and a reset didn't fix it, it is probably some hardware issue on the inside. This will prevent someone with possible access to the default codes from programming your lock or gaining entry. It is recommended that you program new user codes on your Schlage lock, as well as change the default programming code. If the default codes are working, the lock should be successfully reset. Test the default user codes to see if they open the lock.Hold the Schlage button for up to 10 seconds until it lights up green and beeps.Reconnect the wire to the battery or tray.Disconnect the wire from the battery or tray.Take off the cover of the battery panel.These codes will be in the manual, or inside the lock itself. This means you will want to locate the default programming and user codes before the reset. Resetting your lock is not much harder than changing the batteries, but does require taking off the cover once again.Ī factory reset will clear any programming and will require you to use the default codes to open or reprogram it. If it wasn't due to low batteries, there is a possibility that it is a technical glitch or programming error that can be resolved with a lock reset. When your Schlage is not working after a battery change at all, you may not have installed them correctly or remembered to reclip the wire. ![]() This will allow you to double-check the batteries were installed correctly if it is still having issues.
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